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Tata Neu is a one-of-a-kind loyalty and rewards program that offers its members a range of exciting benefits across various Tata brands. From earning NeuCoins on eligible spends to redeeming them on products and services from partner brands, Tata Neu is a true value proposition for its members. But what exactly is Tata Neu and how can you make the most of its rewards and benefits? 

In this blog, we'll take a closer look at everything you need to know about Tata Neu, including how it works, the benefits of being a member, and tips on maximizing your rewards. So, whether you're a Tata Neu member already or just curious about the program, read on to discover all that Tata Neu has to offer.

What is Tata Neu?

Tata Neu is a game-changing app that offers customers an unparalleled shopping experience. With an extensive range of products and services, it integrates Tata group’s most trusted brands into a single, easy-to-use platform. The app is a one-stop-shop for everything from electronics and groceries to travel and more, providing customers with the ultimate shopping experience.

One of the key benefits of using Tata Neu is the range of compelling offers and exclusive benefits that customers can enjoy. These include a loyalty program that is integrated across all Tata brands, diverse payment options, and access to exclusive products and services. With Tata Neu, customers can style up their wardrobe with Tata CLiQ and Westside, purchase the latest gadgets from Croma, order groceries from bigbasket, book a flight on AirAsia India, and much more.


Another unique feature of Tata Neu is the NeuCoins reward system. Customers earn NeuCoins when transacting on the app, website, or at any brand stores or hotels, which they can then redeem when making future purchases. There is no limit to how many NeuCoins a customer can earn or use, and 1 NeuCoin is worth ₹1.

Tata Neu also offers an upcoming exclusive membership service called NeuPass, which will provide subscribers with several unique privileges with Tata brands. This includes a minimum of 5% additional NeuCoins every time they shop on the app, as well as other benefits that will be revealed soon.

In addition to the shopping experience, Tata Neu also offers a range of financial and payment services. This includes the ability to earn rewards on all credit card spends, get instant access to funds such as personal loans and credit lines, and protect assets and grow wealth with custom insurance plans. Paying bills and sending money to friends and family members has never been easier with Tata Pay UPI.

Overall, Tata Neu is a highly innovative and user-friendly app that offers a comprehensive range of products and services. With its rewards system, exclusive benefits, and access to trusted Tata brands, Tata Neu provides customers with a personalized shopping experience that is unmatched by any other app.

What are NeuCoins?

NeuCoins are the universal reward currency of Tata Neu and its partner brands that can be earned while shopping, making hotel and flight bookings, ordering food, and more. 1 NeuCoin is equal to ₹1 and can be used seamlessly across brands.


How can I earn NeuCoins?

You can earn NeuCoins on every eligible transaction made on Tata Neu or partner brands. You earn minimum 5 NeuCoins for every ₹100 of eligible spends. During special promotions or offers, you might also earn additional NeuCoins. The expiry of these NeuCoins will be mentioned at the time of issuance.

How can I use my NeuCoins?

You can use your NeuCoins on Tata Neu or any of its partner websites/apps in the payment page. If you are shopping in-store, you can inform the cashier that you'd like to pay with your NeuCoins.

Can I get a refund for NeuCoins if the transaction fails?

Yes, if the transaction fails, then the corresponding NeuCoins will be refunded to your account within 24 hours.

How can I check my NeuCoin balance?

You can check your NeuCoins balance on the Tata Neu homepage, or for a detailed breakdown of your NeuCoin earn and spends, visit the NeuPass dashboard by clicking on the NeuPass logo on the bottom navigation.

Can I exchange NeuCoins for cash?

No, unfortunately, you cannot use your NeuCoins in exchange for cash.


Can I use NeuCoins to pay for my Tata Neu HDFC Bank Credit Card bills?

No, unfortunately, you cannot use your NeuCoins to pay your Tata Neu HDFC Bank Credit Card bills.

Where can I use my NeuCoins?

You can use your NeuCoins on products and services across all Tata Neu partner brands, including AirAsia India flight bookings, bigbasket orders, purchases from Croma, fitness memberships and cult.sport products from Cult, stays, dining, bar & spa spends at IHCL hotels, food orders from Qmin, medicines, lab tests, and doctor consults from Tata 1mg, shopping on Tata CLiQ, and shopping on Westside. NeuCoins can only be used on eligible transactions as defined by the individual brands.

What are ineligible orders/bookings for NeuCoins?

NeuCoins are awarded on only eligible orders/bookings, and you can check the list of ineligible orders/bookings on the NeuPass.

Can I reverse expired NeuCoins into my account?

No, as of now, there is no way to reverse expired NeuCoins into your account.

Can I transfer NeuCoins to my bank account?

No, you cannot transfer NeuCoins to your bank account. But, you can seamlessly spend them across our partner brands, both online and in stores.

What happens if I cancel or return an order paid for with NeuCoins?

If you cancel or return any order that you had paid for with NeuCoins, your NeuCoins will be refunded to you. Also, any NeuCoins you had earned on that order will be deducted from your balance.

When are NeuCoins credited to my account?

For some brands, NeuCoins are credited instantly, and for a few others, NeuCoins are credited after order delivery or travel dates. Once credited, they will be unlocked and ready to use after the return window is over. You can refer to individual brand terms on the return & booking policy.

How many NeuCoins can I earn on transactions?

You will get minimum 5% NeuCoins on all transactions via the Tata Neu app/website. Each brand may provide NeuCoins for transactions on the respective brand's website/app as per their policy.

In conclusion, Tata Neu is an excellent platform that offers its users a variety of rewards and benefits. From earning NeuCoins on eligible transactions to using them seamlessly across multiple partner brands, Tata Neu has made shopping and transactions much more convenient and rewarding. With its easy-to-use app and website, Tata Neu has become a one-stop-shop for all your lifestyle needs. So why wait? Start using Tata Neu today and experience the joy of earning and redeeming NeuCoins on your next shopping spree!