The referred user must be a brand-new Intercom customer with no existing Intercom account, eligible to purchase under the Intercom Terms of Service, and not an Intercom employee or a relative or household member of one.

The only helpdesk designed for the AI Agent era

Intercom Referral Code

Q: How much can I earn from the Intercom referral program?

You earn US$100 in referral credits for each qualifying referral, up to a maximum of US$500. Once you have received US$500 in credits, additional referrals do not earn more unless Intercom approves otherwise.

Q: What does my referred user get?

A qualifying referred user receives one US$100 referral credit applied to their Intercom account after all qualifying conditions are satisfied.

Q: What counts as a qualifying referral?

The referred user must click your unique referral link, start a free trial from the landing page it opens, then purchase a paid Intercom Suite plan and stay subscribed for at least two consecutive months from the initial purchase date. Every referral is subject to independent verification by Intercom.

Q: Who can be a referrer?

You must be a current Intercom customer on a paid Intercom Suite subscription with an account in good standing. Trial-plan customers are not eligible, and Intercom employees and their direct relatives or household members are excluded.

Q: When do I receive my referral credit?

Each referral credit is made available after a clearance period of up to 30 days following the referred user's first qualifying purchase. If the user joined through someone else's link, that referrer gets the credit instead.

Q: Can referral credits be cashed out?

No. Credits automatically apply to your Intercom account balance at one US dollar per credit. They are not redeemable for cash, non-transferable, non-refundable, and cannot be combined with other promotions, including the Fin money-back guarantee.

Q: Where am I allowed to share my referral link?

You may not share referral links via text messaging, coupon or deal aggregator websites, or Reddit, and you may not spam strangers, use bots, or pay anyone to advertise your link. Violations can lead to suspension and invalidated credits.

Earn $100 Credit per Referral, Friends Get $100 Too

Refer new customers to Intercom's AI helpdesk and earn US$100 in account credit per qualifying referral, up to US$500 total. Referred users who subscribe to a paid Intercom Suite plan also receive a US$100 credit.

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Genie Says

Intercom pays US$100 to both sides per qualifying referral, but two conditions decide what that is actually worth. It is account credit rather than cash, offsetting your Intercom balance dollar-for-dollar, and it is capped at $500 in total — exactly five referrals, after which additional credits are not granted at all. A clearance period of up to 30 days runs after the referred user's first qualifying purchase before the credit lands. This is a business referral: you are introducing companies to a paid helpdesk platform, not inviting a friend.

How much can you earn?

Share your own code and earn rewards when friends use it

US$100 in account credit per qualifying referral. This is credit, not cash — it offsets your Intercom balance dollar-for-dollar, so it is worth $100 only to somebody who was going to pay Intercom anyway.per successful referral*

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How to Use an Intercom Referral Code

Get your referral link

As a paid Intercom Suite customer in good standing, obtain your unique referral link from Intercom.

Share it appropriately

Send your link to businesses that would benefit from Intercom. Avoid text messages, coupon and deal sites, Reddit, spam, and paid promotion, which are all prohibited.

Your referral trials and subscribes

The referred business clicks your link, starts a free trial from the landing page, then purchases a paid Intercom Suite plan and stays subscribed for at least two consecutive months.

Both accounts get credited

After verification and a clearance period of up to 30 days from the first qualifying purchase, you receive US$100 in credit (up to US$500 total) and the referred user receives US$100 on their account.

Reward Details

Your Reward: US$100 in account credit for the referred user.
Referrer Reward: US$100 in account credit per qualifying referral. This is credit, not cash — it offsets your Intercom balance dollar-for-dollar, so it is worth $100 only to somebody who was going to pay Intercom anyway.
Minimum Purchase: The referred user must make a first qualifying purchase.
Validity: A clearance period of up to 30 days runs after that purchase before the credit becomes available.
Available In: USA, UK, India, Canada, Australia, Germany, France, Japan, China, Brazil, Italy, Spain, Mexico, South Korea, Russia, Netherlands, Switzerland, Sweden, Norway, Denmark, Finland, Ireland, Belgium, Austria, Portugal, Poland, Turkey, Saudi Arabia, United Arab Emirates, Israel, Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam, Cyprus, Bangladesh, Sri Lanka, Nepal, South Africa, Nigeria, Egypt, Kenya, Argentina, Chile, Colombia, Peru, New Zealand, Greece, Czech Republic, Romania, Hungary, Qatar
Referral Limit: Capped at $500 total — five referrals. Once you have received $500 in credits, additional referrals do not earn anything further.
Payout Time: Applied automatically to your account balance after the clearance period.
Eligibility: This is business-to-business — you are referring companies onto a paid helpdesk platform, not inviting a friend to an app.

Why Choose Intercom?

Both sides earn $100

For each qualifying referral, the referrer earns US$100 in Intercom account credit (up to US$500 total), and the referred user receives one US$100 credit on their own account once all conditions are met.

Credits pay your Intercom bill

Referral credits automatically apply to your Intercom account balance and offset fees at one US dollar per credit, directly reducing what you pay for the platform.

AI-first helpdesk worth recommending

Intercom pairs a full omnichannel helpdesk with Fin, a natively integrated AI Agent trusted by companies like Anthropic, Lightspeed and Clay, so the product sells itself when you refer it.

Simple qualifying path

Your referred user clicks your unique link, starts a free trial from the landing page, then buys a paid Intercom Suite plan and stays subscribed for at least two consecutive months. That is a qualifying referral.

Transparent pricing for new customers

Intercom with Fin costs $29 per seat per month plus $0.99 per outcome, and referred businesses can evaluate everything on a free trial before committing.

About Intercom

Intercom is an AI-powered helpdesk with the natively integrated Fin AI Agent. Refer new customers with your referral link and earn US$100 in account credit per qualifying referral, up to US$500, while your referred user earns US$100 too.

Intercom is a fully featured, AI-powered helpdesk trusted by more than 30,000 leading brands, including Anthropic, Clay, Lightspeed, Rocket Money and Gamma. Its natively integrated AI Agent, Fin, works alongside human teams in one omnichannel inbox covering email, chat, phone, WhatsApp and social apps, with AI ticketing, Copilot assistance, insights, QA and over 350 integrations. Pricing is transparent at $29 per seat per month plus $0.99 per Fin outcome, and new customers can start with a free trial.

The Intercom Referral Program lets existing paid Intercom Suite customers earn account credits by sharing a unique referral link. When a referred business clicks your link, starts a free trial from the landing page, then purchases a paid Intercom Suite plan and stays subscribed for at least two consecutive months, the referral qualifies. You are credited US$100 per qualifying referral, up to a maximum of US$500, with each credit released after a clearance period of up to 30 days following the referred user's first qualifying purchase.

Referred users benefit too: a qualifying referred user receives one US$100 referral credit on their own Intercom account once all conditions are met. Credits automatically apply to your account balance, offsetting fees at one US dollar per credit. They are not redeemable for cash, cannot be combined with other promotions such as the Fin money-back guarantee, and referral links must not be shared via text message, coupon or deal sites, Reddit, spam, or paid advertising.

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